If you’ve accidentally dropped your Samsung phone in water or gotten it wet, you may be wondering whether Samsung’s warranty will cover any resulting damage. Many Samsung devices, especially high-end models, come with a certain level of water resistance—but does that mean water damage is covered? Let’s dive into what water resistance really means, the limitations of Samsung’s warranty, and what to do if your device gets wet.
What Does “Water-Resistant” Really Mean?
First things first, water resistance isn’t the same as waterproof. When Samsung markets a device as water-resistant, it means the phone can withstand certain conditions—usually shallow water and brief submersion, depending on its IP rating. For example, a phone rated IP68 can typically handle immersion in up to 1.5 meters of water for up to 30 minutes. However, this doesn’t guarantee your device will survive every exposure to water, and certain types of water—like salt or chlorinated pool water—can be harsher on electronics than others.
Does Samsung’s Warranty Cover Water Damage?
In short, no—Samsung’s standard warranty doesn’t cover water damage, even on devices marketed as water-resistant. Here’s why:
- Limited Warranty Coverage: Samsung’s limited warranty explicitly excludes damage from liquids. While the device might be rated as resistant to water, prolonged or intense exposure to water can still cause damage that Samsung doesn’t cover. This applies whether the phone was splashed, accidentally dropped, or exposed to high-pressure water.
- Warranty Void: If water damage is detected, it may void the warranty entirely. Samsung service centers often use internal moisture indicators to detect liquid exposure. If these indicators show that water has entered the device, they may refuse to repair it under warranty.
Common Causes of Water Damage
Water damage can occur in ways you might not expect. Here are a few common situations:
- Accidental Drops in Water: Whether it’s in a pool, sink, or puddle, accidental drops are a major cause of water damage.
- High Pressure or Deep Water: Even devices with high IP ratings can struggle in deep water or high-pressure situations, such as diving.
- Exposure to Harsh Liquids: Saltwater, chlorinated pool water, and other liquids can corrode internal components more quickly than fresh water.
What to Do if Your Samsung Phone Gets Wet
If your Samsung phone has been exposed to water, here are a few steps you can take to minimize damage:
- Turn It Off Immediately: Power down the device right away to avoid potential short-circuiting.
- Dry It Thoroughly: Use a soft cloth to absorb any visible water. Avoid using heat, like a hairdryer, as it may push water further into the device.
- Use a Dehumidifying Bag or Silica Gel: Placing the phone in a bag of silica gel packets can help absorb moisture.
- Seek Professional Help: If your phone doesn’t power on after drying, it’s best to take it to a professional repair service for an assessment.
How to Prevent Water Damage in the Future
Water resistance is a helpful feature, but it’s not foolproof. Here are some tips to keep your device safe:
- Avoid Prolonged Exposure: Even water-resistant devices aren’t designed for extended periods in water.
- Keep It Out of Pools and Oceans: Saltwater and chlorine can cause corrosion that’s tough to repair.
- Use a Waterproof Case: If you know you’ll be near water, consider investing in a waterproof case for extra protection.
Final Thoughts
While Samsung devices with water resistance offer peace of mind, it’s important to understand the limitations. Samsung’s warranty doesn’t cover water damage, so taking a few preventative steps can save you from costly repairs. If your device does get wet and you’re not covered, seeking help from a professional repair service is often your best option.
Water-resistant does not mean water-proof, so treat your device with care to keep it safe from water-related issues!